Roy's

Appetizer Trio

We went to dinner at Roy's Hawaiian Fusion restaurant in Chicago.  We have been to Roy's restaurants before in Las Vegas and Hawaii but not this Chicago location. We were there to have their Restaurant week menu.

We have enjoyed eating at Roy's in the past and wanted to see what they would do for restaurant week.  Overall the food was good, but we had such a bad service experience that overall we were quite disappointed.

Course 1 - appetizer trio of pork & shrimp gyoza, Szechwan pork rib, vegetable spring roll.  Small bites to be able to try everything.

Lobster Dim Sum

Course 2 - Maine lobster dim sum - with lobster cream sauce.  The lobster sauce was great. We enjoyed this dish and wish there had been more of it.

Course 3 Macadamia crusted mahi mahi - with red potatoes, asparagus and lobster cream sauce or braised beef short ribs - with yukon mash and broccolini.  Both options were good.  The same lobster sauce for the dim sum was with the mahi mahi so that was great.

Course 4 Dessert - either strawberry lemongrass creme brulee or chocolate spice cake.  The creme brulee was good and we should have ordered 2 of those as the chocolate spice cake tasted more like fruit cake than anything else so it wasn't that good.

Mahi Mahi

As for our service experience.  We got to the restaurant right at our reservation time.  But they didn't seat us because they said there weren't any available seats.  But there was an entire section of tables that didn't have anyone at them so that was weird.  We waited about 20 minutes and they told us that it would be longer but we would want to sit in the empty section.  We said that was fine but maybe we should have waited longer because the service we experienced was very slow between each course and that may have been because we we in the no man's land section and they may have forgotten about us.  It just felt like we were there forever when we could have been done in half the time.

Short Rib

Final thoughts on Roy's
Food - good food but misleading on the chocolate spice cake.  Overall doesn't compare to Roy's in Hawaii.

Service - see above.  We were definitely disappointed with the service and it definitely tainted the whole experience.

Atmosphere - nice overall feel.  Bar upfront and main dining area in the back.  There is an open view to the kitchen.

Creme Brulee